Résumé

• Scoping and estimating new projects.
• Creating statements of work, meeting agendas, change orders, and maintenance agreements. 
• Creating and enforcing detailed project timelines. 
• Leading project kickoffs.
• Weekly resourcing of team members and daily tasking. 
• Collaborating with creative leads and reviewing copy and design. 
• Content management for compliance requirements.
• Assisting account partners to meet client objectives and goals. 
• Mentoring new project managers.

Managed an ongoing content creation program for Intel.com  with 30+ pages written and designed per quarter.

Managing various size projects supporting Intel with solution briefs, white papers, sales flyers, case studies, campaign kits, micro-sites, banners, presentation decks, infographics, emails, videos, animations, organic and paid social media. 

Outrush Ordinary NFL video game wins CMDs first gold National Addy Award!

October 2019 - January 2020

This was a fun and fast paced project managing CMD's first video game project for Microsoft promoting NFL players before the Super Bowl. In four months we designed, animated, and developed an infinite runner style game to beat the high score. We also created a kiosk version of the game that was setup at event sites around Miami where guests could play for prizes. 

Promoted to Senior Project Manager!

Organized and lead a monthly video series to watch, learn, and discuss soft skills and personal growth. Topics included vulnerability, trust, empathy, introversion, leadership, body language, procrastination, self-talk, laughter, language,  and working with multiple generations at the office. 

Joined the CMD employee engagement committee to discuss and promote opportunities for education, growth, and involvement in the agency and out in the community. 

Co-managed the redesign and launch of jeld-wen.com, which also included the first to market 3D CAD file visualization tool for window and door products.

Joined the CMD social media committee to highlight new work and community memories. Coordinated and managed writers and designers to create content for CMD social channels.

Started as a Digital Project Manager supporting the JELD-WEN team. Managing and maintaining digital properties, ecommerce sites, gathering requirements from clients, prioritization, working with developers and technical directors on best solutions for updates, assisting QA during testing, and leading retrospectives. 

• Gathering time estimates and business requirements for project scoping.
• Drafting documentation for statements of work, meeting agendas, change orders, and maintenance agreements.
• Creating and enforcing detailed project timelines.
• Weekly resourcing of team members and daily tasking.
• Collaborating with the UX/design team on site architecture, schematics, mood boards, and design comps.
• Populating content into CMS platforms.
• Assisting engineering team with troubleshooting and QA testing.
• Researching interface development issues and implementing adjustments.
• Training clients to use their CMS to help them leverage all the tools at their disposal.

• Daily progress reporting to team members.
• Weekly budget and hours review as a group.
• Escalating issues and risks to executive leaders.

• Running weekly client touch base meetings.
• Keeping open lines of communication with clients through phone and email.
• Meeting daily deadlines and assisting clients in meeting theirs.

White Horse Productions rebranded & restructured as modXdigital

Researched, tested, and converted company to use SmartSheet as new PM tool.

Started as Project Manager @ White Horse Productions

• Gathering content from clients to complete project goals.
• Solving coding problems in order to match the design and meet client needs.
• Adjusting sites for SEO, UX standards, and client needs.
• Improved company SEO standards for sites.
• Selecting and rendering photos for sites.

• Designing the UI for ecommerce processes.
• Creating a template mockup of each step in each program.
• Helping clients set up merchant accounts and payment gateways.
• Wrangling integration documentation and API requirements.
• Researching and implementing ecommerce best practices and raising company standards.

• Documenting and relaying program logistics.
• Guiding client requests toward best practices for UX.
• Establishing processes and protocols.

• Hand-coding in HTML, CSS, PHP, jQuery and JavaScript
• Testing and quality control, setting company processes and standards
• New employee training
• Organizing and populating merchandise databases 

December 2009 - February 2010 Client Services Assistant @ FuneralNet
July - November 2009 Graduated from Portland State University and backpacked around Europe for four months!
January 2008 - July 2009 Promoted to Content Manager
July - December 2007 Started as a Content Assistant @ FuneralNet